After a terse conversation yesterday with a seemingly annoyed person scheduling my appointment, today I was greeted by a very nice woman that took my app, photo, and money. She even thanked me and told me to have a great weekend (and it sounded like she meant it!)
The person that took my fingerprints was pretty much all business; but it appears that all he was doing was taking prints and entering background check info into the system. I imagine that can get pretty routine and mind-numbing.
The woman told me it would take about 2 weeks to process. She filled out everything in front of me on her computer; my CHL was completed on the computer screen at least...

Just wanted to let folks know about this, overall, friendly and professional encounter.
Wayne