I have to say Lake County is slipping. 5 years ago I was in & out in 12 minutes. This year I arrived 8 minutes early for my appointment, got taken in right away, and was out 12 minutes after my appointment time. So 20 minutes. Oh well.
The interesting thing is that out of the 5 of us there for CHL while I was there, 3 were women, 2 of them first-timers. Good news as far as I'm concerned.