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A West Dallas store manager got in a shootout with robbers Sunday night and then did what most people would expect.
He called 911.
“I said, ‘Hey, we got robbed, I need police as soon as possible,’” Joe Cho said Monday about his 11 p.m. call.
When no officers showed up after 20 minutes, Cho locked up the store in the 4800 block of Bernal Drive near Singleton Boulevard and went home. Officers arrived about an hour after he left, according to public records, and they called Cho after 1 a.m. and asked him to come back to the store, he said.
The apparent delayed response to a Dallas 911 call is the latest case to draw scrutiny of a long-troubled call center that city officials earlier this year declared drastically improved.
So they responded to the robber being shot before they responded to the Robbery Shooting call which came in a half hour earlier ... amazing.Meanwhile, about 11:30 p.m., officers responded to a shooting call less than two miles away and found a man who had been shot in his abdomen and left leg. The man, Jamarcus Dalevon Johnson, 21, would not say how he was shot, police documents said.
Those officers also found various articles of clothing that Johnson appeared to be trying to hide, the documents said. Officers also found bloody clothing dumped nearby.
At 12:15 a.m., some of those same officers responded to the 11 p.m. robbery call at the store, according to Dallas police records. Some time after that — Cho said it was after 1 a.m. — the officers called Cho at home and asked him to come back to the store.
The only explanation the police gave Cho for the delayed response, he said, was, “We are so busy.”
Johnson, who was hospitalized for his wounds, faces an aggravated robbery charge.
