Donations lost?

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Donations lost?

Postby tracker1 » Fri Jul 06, 2018 8:45 am

I had sent a couple of checks for donations a month or more ago and still haven't seen them cashed. I was a little put off with having to send them to Michigan but was told it as for cheaper processing. I had return addresses on both envelopes.
Is this how long it usually takes to process donations sent to Michigan for OFCC?
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Re: Donations lost?

Postby JediSkipdogg » Fri Jul 06, 2018 11:27 am

I'm looking in to it to see what's up. Will update when I find something out. Very disheartening to me as well.
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Re: Donations lost?

Postby Chuck » Fri Jul 06, 2018 11:38 am

Please send me details via PM
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Re: Donations lost?

Postby schmieg » Fri Aug 10, 2018 1:38 pm

Doug and I just checked the checks received in the mailbox for July and it appears they were correctly sent to PNC Bank on the 26th and that the bank credited OFCC with the deposits on on the 27th. The same process has been used for the last two years at least so I am at a complete loss as to what may have happened to certain checks.

Unfortunately, the mailbox log does not list the names or the values of individual checks, nor does the bank statement show individual checks, only total deposits for a day, so I cannot go back and determine whether a specific check was forwarded.
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Re: Donations lost?

Postby AlanM » Fri Aug 10, 2018 1:47 pm

You know you can download an app for a smart phone from PNC that will allow you to just take a picture of both sides of a check (endorsed for deposit only) and deposit it to your PNC account electronically.
That way you can keep the real checks (marking them deposited once they show up in your account) for your records.

Where I live the is NO PNC presence so that's how my daughter deposits checks for me to my PNC account.
Saves me stamps and it's pretty much instantaneous.

( I don't happen to have a smart phone.)
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Re: Donations lost?

Postby schmieg » Fri Aug 10, 2018 1:50 pm

AlanM wrote:You know you can download an app for a smart phone from PNC that will allow you to just take a picture of both sides of a check (endorsed for deposit only) and deposit it to your PNC account electronically.
That way you can keep the real checks (marking them deposited once they show up in your account) for your records.

Where I live the is NO PNC presence so that's how my daughter deposits checks for me to my PNC account.
Saves me stamps and it's pretty much instantaneous.

( I don't happen to have a smart phone.)

Unfortunately, that is not an option with the virtual mailbox setup. However, I am now downloading copies of the checks before forwarding them to the bank for deposit, so we will have a tracking record from here on.
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Re: Donations lost?

Postby schmieg » Sat Aug 11, 2018 1:56 pm

Morne checked the bank online records and the checks received in July were apparently deposited so they should have cleared properly for the contributors.

I don't know any way we can review status of the older apparently lost checks. Again, I am making a record of each check sent to the mailbox now and will continue doing so for quite a while in case an issue again arises.
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